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PRIVACY POLICY

I - PRIVATE POLICY

The entire content of this Website, including, namely, texts, graphics, images, sounds, and any other information, is the property of NUNEX – WORLDWIDE, S.A. (hereinafter referred to as NUNEX), owner of the registered NUNEX trademark, which holds the copyright thereto, except for content provided by advertisers or commercial partners identified as such. The copyright protection of NUNEX content extends to all reproductions or copies obtained from the content of this Website.

By actively participating in the NUNEX Website, in any of the available ways, the User declares that they have read and accepted the General Terms and Conditions of Sale and the remaining rules of use. NUNEX reserves the right—but not the obligation—to remove any content that breaches these conditions and rules or is considered abusive or disrespectful, as well as to deny the offender access to participate in the Website, without prior notice.

When using this Website, including when submitting content to it, the User undertakes to comply with the applicable legislation, namely the Copyright and Related Rights Code, the Industrial Property Code, and the Cybercrime Law, as well as to act in good faith and use the Website in a manner that does not infringe the rights of third parties, namely by not constituting any attack based on race, nationality, ethnic origin, religion, political beliefs, or gender, nor constituting defamation, incitement to theft, fraud, violence, terrorism, sadism, prostitution, pedophilia, or employing obscene, indecent, or pornographic content. The User is only authorized to use the content for strictly personal purposes and is expressly prohibited from publishing, reproducing, disseminating, distributing, or otherwise making the content available to third parties for public communication or commercial purposes, namely by making it available on another website, online service, bulletin board, or message board, or in paper copies, and is also prohibited from modifying the content in any way.

The User is also expressly prohibited from creating or introducing into this Website any type of virus or programs that may damage or contaminate it or from encouraging third parties to do so. The content of this Website is for informational purposes only; therefore, nothing on this Website constitutes advice, replaces professional advice, or establishes any contractual relationship. NUNEX shall not be liable for any direct or indirect loss or damage suffered by any User in relation to the information contained on this Website.

The User shall be solely responsible for any direct or indirect damage caused to themselves, NUNEX, or any third parties arising from their use of the NUNEX Website and undertakes to provide any necessary compensation resulting from any action, claim, or judgment arising therefrom.

NUNEX does not guarantee that the services provided through this Website will operate uninterruptedly or that they will be free from errors, viruses, or other harmful elements.

NUNEX shall not be responsible for the accuracy, quality, security, legality, or lawfulness, including compliance with copyright and related rights regulations, of any content, products, or services contained on this Website that have been provided by advertisers or commercial partners, nor for any information contained on third-party websites linked from this Website.

The User hereby authorizes, free of charge, the disclosure, publication, use, and exploitation of any content, text, data, images, or software submitted by them to the NUNEX Website.

The User further declares that:

They have full authority to grant the authorization referred to above, namely that they have obtained and hold all necessary copyrights, permissions, and authorizations and have ensured payment of any amounts due to legitimate third-party rights holders relating to the content, text, data, images, or software submitted to the NUNEX Website for the purposes of their use under this declaration.

There are no claims, legal proceedings, or disputes by third parties regarding the ownership of the rights authorizing the use of the content, text, data, images, or software submitted to the NUNEX Website under this declaration.

There is no commitment or condition arising from any legal relationship between the User and third parties that prevents or limits, in any way, the full or partial execution of this declaration under its terms.

NUNEX disclaims any liability arising from the inaccuracy of the above declarations or from the User’s infringement of any legitimately protected rights or interests of third parties. NUNEX reserves the right, at its sole discretion (without being required to state any reason) and at any time, to remove or refuse to publish, in whole or in part, any content, text, data, images, applications, or software edited by itself or by Customers, without such action giving rise to any right to compensation for Customers or third parties.

Any dispute arising from the use of this Website involving NUNEX shall be settled by the court of the district of Viana do Castelo.

NUNEX is committed to protecting the security and privacy of personal information, as we are aware of the trust you place in us, in full compliance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016). The Privacy Policy below describes the personal information we receive when you visit the NUNEX Website, use its application, and how we store that information.

This policy may be changed at any time without prior notice to all visitors/users. Therefore, please review this policy periodically for any changes.

NUNEX is committed to protecting the privacy of its Customers and Users of the websites it owns, as well as the contractual information it holds. In this context, NUNEX has prepared this Privacy Policy to demonstrate its commitment to and respect for privacy and personal data protection rules.

WHY THIS PRIVACY POLICY?

This Privacy Policy has been prepared to inform our Customers and Users of the general rules regarding the privacy and processing of their personal data, which we collect and process in strict compliance with the Personal Data Protection Law.

NUNEX follows best practices in the field of security and personal data protection and has therefore adopted a policy designed to safeguard the protection of the data made available to us by everyone who, in any way, has a relationship with the Company.

In this context, NUNEX has appointed a Data Protection Officer responsible for implementing and monitoring this Privacy Policy, as well as for establishing clear rules for the processing of personal data, ensuring that everyone who entrusts us with their personal data is informed about how the Company processes such data and what rights they have in this regard. To contact our Data Protection Officer, please send an email to info@nunex.pt.

The rules set out in this Privacy Policy complement the provisions regarding the protection and processing of personal data contained in the contracts entered into between Customers and NUNEX, as well as the rules set out in the Terms and Conditions governing the various products and services offered, which are duly published on the respective websites.

Please read this Privacy Policy carefully because, by accessing one of our websites, the provision of your personal data implies that you are aware of and accept the conditions set out herein. By providing your personal data, you authorize its collection, use, and disclosure in accordance with the rules established in this Privacy Policy.

WHAT DOES THIS PRIVACY POLICY COVER?

This Privacy Policy applies exclusively to the collection and processing of the personal data of natural persons carried out by NUNEX.

WHO IS RESPONSIBLE FOR DATA PROCESSING?

NUNEX is the entity responsible for the collection and processing of personal data. As the service provider, NUNEX determines which data is collected, the means by which it is processed, and the purposes for which it is used.

WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

As part of its activities, NUNEX collects and processes the personal data necessary for the provision of services and/or the supply of products, as well as for its employment relationships. In this context, NUNEX processes data such as name, address, telephone number, email address, tax identification number, and citizen card number.

WHEN AND HOW DO WE COLLECT YOUR DATA?

NUNEX collects your data by telephone, in writing, through documents provided to us, or through its websites, with your consent. As a general rule, personal data is collected when a Customer subscribes to one of our products or services, when employees enter into an employment contract, or when they apply for a job vacancy.

Some personal data is mandatory. If such data is not provided or is insufficient, NUNEX may be unable to enter into an employment contract or provide the relevant product or service. In such cases, NUNEX will inform the data subjects of the mandatory nature of providing the required data.

If you are not a Customer or employee of NUNEX, your personal data will only be processed if you voluntarily provide it to the Company, namely by consenting to receive newsletters or to be contacted for marketing campaigns or other purposes considered appropriate by the Company, in which case the provisions of this Privacy Policy shall apply.

The personal data collected is processed electronically and in strict compliance with personal data protection legislation. It is stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which the data subject has given consent.

WHAT ARE THE PURPOSES OF PROCESSING PERSONAL DATA?

In general, the personal data collected is intended for the management of contractual relationships, the provision of contracted services, the adaptation of services to the needs and interests of the data subject, and information and marketing activities, namely for the following purposes:

a) Execution and management of purchase and sale agreements or service provision agreements;

b) Communication with customers and clarification of queries;

c) Processing of information requests;

d) Processing of complaints, regulatory proceedings, pre-litigation proceedings, or the exercise of rights in legal proceedings;

e) Statistical analysis activities;

f) Verification, maintenance, and development of systems and statistical analyses;

g) Direct marketing communications (where you have consented to the processing of your personal data for this purpose);

h) Prevention and combating of fraud;

i) Requesting feedback on purchased products or services;

j) Conducting customer satisfaction surveys;

k) Management and participation in events, competitions, and campaigns;

At the time of data collection, you will be provided with more detailed information regarding how your data will be used.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

The period of time during which data is stored and retained varies according to the purpose for which the information is processed.

In fact, there are legal requirements that oblige us to retain data for a minimum period of time. Therefore, whenever there is no specific legal requirement, data will only be stored and retained for the minimum period necessary to fulfil the purposes that justified its collection or subsequent processing, or for the period authorized by the National Data Protection Commission, after which the data will be deleted.

HOW CAN YOU ACCESS, RECTIFY, MODIFY, UPDATE, OR OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA?

Under the terms of the General Data Protection Regulation, data subjects are granted the right to access, update, rectify, or delete their personal data. These rights may be exercised through the various contact channels made available by NUNEX, namely by contacting info@nunex.pt.

HOW CAN YOU OBJECT TO RECEIVING MARKETING COMMUNICATIONS?

NUNEX may carry out promotional activities aimed at its Customers regarding new products or services, through telephone, email, post, SMS, MMS, or any other electronic communications service, unless the Customer has objected at the time of data collection.

If you do not wish to receive these communications, you may object, at any time, to the use of your data for marketing purposes, the sending of informational communications, or inclusion in information lists or services.

Caso não pretenda rececionar estas comunicações pode opor-se, a qualquer momento, à utilização dos seus dados para fins de marketing, para o envio de comunicações informativas ou à inclusão em listas ou serviços informativos.

WHAT MEASURES DOES THIS COMPANY TAKE TO ENSURE THE SECURITY OF YOUR PERSONAL DATA?

NUNEX is committed to ensuring the protection and security of the personal data provided to us and has approved and implemented strict rules in this regard. Compliance with these rules is a mandatory obligation for all those who legally have access to such data.

Given NUNEX’s strong commitment and dedication to protecting privacy matters, several technical and organizational security measures have been adopted to safeguard the personal data provided to us against disclosure, loss, misuse, alteration, processing, or unauthorized access, as well as against any other form of unlawful processing.

In this regard, all personal data you provide about yourself is securely stored in NUNEX’s systems, which are hosted in the Company’s own Datacenter, protected by all physical and logical security measures that we consider essential for the protection of your personal data.

Despite the security measures adopted by NUNEX, we must remind all Internet users that they should take additional security precautions, namely ensuring that they use an up-to-date computer and browser with appropriate security patches, properly configured with an active firewall, antivirus, and anti-spyware protection. Users should also verify the authenticity of the websites they visit online and avoid websites whose reputation they do not trust.

UNDER WHAT CIRCUMSTANCES ARE DATA DISCLOSED TO OTHER ENTITIES (THIRD PARTIES AND SUBCONTRACTORS)?

As part of its activities, NUNEX may engage third parties to provide certain services, namely for the processing of orders by Sellers. In some cases, the provision of these services may require these entities to access the personal data of our data subjects. Whenever this occurs, NUNEX takes appropriate measures to ensure that the entities with access to the data are reputable and provide the highest level of guarantees in this regard, which will be duly established through a declaration required by NUNEX from such entities.

Therefore, any subcontracted entity or entity collaborating with NUNEX will process the personal data of our data subjects on behalf of and under the instructions of NUNEX, being required to adopt the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, or unauthorized access, as well as against any other form of unlawful processing.

In all cases, NUNEX remains responsible for the personal data provided to us.

MINORS’ PRIVACY (CHILDREN AND YOUNG PEOPLE)

NUNEX is committed to protecting children’s privacy and does not intend to collect personal data from minors under the age of 13. If the user is a child under the age of 13 and attempts to submit a registration, it will be rejected, and the child will be informed that we do not accept registrations from children under the age of 13.

We encourage parents and guardians of children under the age of 13 to regularly monitor and supervise their children’s use of email and other online activities.

HOW CAN YOU KEEP INFORMED ABOUT ANY CHANGES TO THIS COMPANY’S PRIVACY POLICY?

NUNEX reserves the right to make adjustments or changes to this Privacy Policy at any time. Therefore, you should review our Privacy Policy periodically.

OUR CONTACT

If you have any questions or comments regarding our website and/or our Privacy Policy, please contact us using the contact details provided.

DATA SUBJECT CONSENT

By using our website, you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, please do not provide us with any personal information and discontinue your use of our website.

ONLINE PRIVACY POLICY

The Online Privacy Policy applies only to information collected through our website and not to information collected offline.

II - Cookie Policy

HOW DO WE USE “COOKIES”?

“Cookies” are small software files that are stored on your computer through your browser, retaining only information related to your preferences and, therefore, not including your personal data. If you prefer not to receive cookies, you may disable all cookies at any time. You can also configure your computer to notify you whenever cookies are being used. In both cases, you must adjust your browser settings (such as Internet Explorer).

WHAT TYPES OF COOKIES ARE USED ON THIS WEBSITE?

Session cookies: These are temporary cookies that remain in the browser’s cookie file until the user leaves the website, meaning that no record is stored on the user’s hard drive. The information collected by these cookies is used to analyze website traffic patterns. Ultimately, this allows us to improve the content and usability of the website.

Analytics cookies: These are cookies that, whether managed by us or by third parties, allow us to quantify the number of users and perform statistical measurement and analysis of how users interact with the service provided. We analyze your browsing activity on our website in order to improve the products or services we provide.

Advertising cookies: These are cookies that, whether managed by us or by third parties, allow us to manage more effectively the advertising spaces available on the website, enabling us to analyze your browsing habits and show you advertising related to your browsing profile.

WHAT DOES NOT AUTHORIZING THE USE OF COOKIES INVOLVE?

If you prefer not to allow cookies, you can disable cookies in the internet browser you use. However, please note that this may prevent some web pages from being displayed correctly.

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